More than 75,000 workers at Kaiser Permanente — the nation’s largest health-care nonprofit organization — went on strike Wednesday at hospitals and medical offices in five states after the company and labor negotiators failed to resolve a dispute over staffing levels.
The strike targets Kaiser hospitals and medical offices in California, Colorado, Oregon, Virginia, the District of Columbia and Washington. Kaiser Permanente serves nearly 13 million patients and operates 39 hospitals and more than 600 medical offices across eight states and the District of Columbia.
The striking workers include vocational nurses, emergency department technicians, radiology technicians, X-ray technicians, respiratory therapists, medical assistants, pharmacists and hundreds of other positions.
Unions that represent Kaiser workers are demanding long-term investments to address a staffing shortage in addition to better pay and benefits. Negotiations between Kaiser executives and workers are ongoing.
Caroline Lucas, executive director of the Coalition of Kaiser Permanente Unions, said the staffing crisis has led to unsafe working conditions and deteriorating care for patients.
“We continue to have front-line health-care workers who are burnt out and stretched to the max and leaving the industry,” Lucas told CNBC.
“We have folks getting injured on the job because they’re trying to do too much and see too many people and work too quickly. It’s not a sustainable situation.”
Kaiser said it has contingency plans to ensure patients continue to receive care during a strike. All hospitals and emergency departments will remain open, according to the company.
The strike by Kaiser Permanente employees is the latest action by organized labor this year as inflation and a workforce shortage have brought tensions over pay, benefits and staffing to a boiling point.
Hospitals have long struggled to retain staff because workers tend to leave the low pay and the high stress of the health-care field when unemployment is low, according to Patricia Pittman, an expert at the Milken Institute School of Public Health.
The devastating toll of the Covid-19 pandemic has compounded the staffing shortage, Pittman said. Many workers left the field because they felt hospital administrators was not doing enough to protect them from both the virus and antagonism from some members of the community, she said.
“The health-care workers lived through a period of tremendous fear and uncertainty about themselves, their families, and often did not feel supported by the administration and often did not feel supported by the community,” Pittman said.
Kaiser Permanente this week acknowledged the stress that health-care workers are facing.
More than 5 million people have left their health-care jobs and burnout is at a record high, the company said in a statement Monday. Kaiser said it is committed to a fair and equitable agreement.
But the union coalition said management failed to adequately address workers’ concerns about unsafe staffing levels. The three-day strike is a protest against Kaiser executives’ “bad faith bargaining,” the coalition said in a statement Tuesday.
Kaiser reported a profit of $2 billion in the second quarter, compared with a year-earlier loss of $1.2 billion. The nonprofit generated $25 billion in revenue in the second quarter.